Privacy Policy

Last Updated: 12/11/2025

Operated by Bug Sauce Entertainment LLC (Delaware, USA)

BuggyEDM.com (“Buggy,” “we,” “us,” or “our”) is operated by Bug Sauce Entertainment LLC, incorporated in the State of Delaware. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, subscribe to updates, purchase merchandise, or interact with our services in any way.

By using BuggyEDM.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide Directly

Email address — when signing up for newsletters, updates, or making a purchase.
Phone number — when opting in to receive SMS/text messages.
Name, mailing address, and purchase details — when placing orders through Wix Payments.
Any information submitted via contact forms or email correspondence.

1.2 Information Collected Automatically

When you visit BuggyEDM.com (hosted on Wix), we automatically collect:

IP address
Browser and device data
Pages viewed, clicks, and browsing activity
Cookies and tracking technology (see Section 7)

This information is used for analytics, site functionality, and improving your experience.

1.3 Location-Based Information

We may collect or infer your general location through:

IP address
Device/browser data
Email/SMS ZIP code fields (if submitted)

Why we collect location:
To send region-specific updates about BuggyEDM events, shows, releases, or promotions that may vary based on where you live.

We do not track precise GPS location unless you explicitly grant permission through your device or browser.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Communication

Sending newsletters and email updates
Sending SMS/text messages to opted-in users
Providing event announcements, merch drops, presale notifications, and BuggyEDM project updates

Text messages will be less frequent than email communications.

2.2 Service Functionality

Processing and fulfilling purchases
Managing shipping, payment, and order communication
Providing customer support

2.3 Personalization & Location-Based Updates

Tailoring website content based on region
Sending region-specific updates (events, releases, announcements)
Improving relevance and user experience

2.4 Analytics & Performance

Monitoring traffic and usage
Improving website design and functionality
Tracking marketing performance (including Klaviyo analytics)

2.5 Legal & Security

Complying with legal obligations
Fraud prevention and platform security
Payment verification through Wix Payments

3. SMS/Text Messaging Policy (TCPA & CTIA Compliant)

When you provide your phone number and opt into SMS messages:

You consent to receive recurring text messages from Bug Sauce Entertainment LLC.
Message and data rates may apply.
Frequency varies (texts are infrequent).
You may opt-out at any time by replying STOP.
Reply HELP for assistance.

We do not sell or share phone numbers for third-party SMS marketing.

4. Abandoned Cart & Cookie-Based Tracking

Bug Sauce Entertainment LLC’s website uses cookies to help keep track of items you place in your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send reminder messages or emails.

5. Third-Party Services We Use

We work with trusted service providers to operate our website:

5.1 Wix (Website Platform & Payments)

We use Wix to host BuggyEDM.com and process payments through Wix Payments.
Wix may collect or process data according to its own privacy policies.

5.2 Klaviyo (Email & SMS Marketing)

Klaviyo is used to send:

Email updates
SMS/text marketing
Event announcements
Region-based messaging

5.3 Analytics Tools

We may use tools such as:

Wix Analytics
Klaviyo tracking scripts
IP-based location segmentation

These tools help us understand site performance and user engagement.

6. Data Sharing

We do not sell your personal information.

We may share limited data with:

Service providers (Wix, Klaviyo)
Shipping and logistics vendors
Payment processors (Wix Payments)

These providers help us operate BuggyEDM.com and cannot use your data for their own marketing.

Required SMS Carve-Out:

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Cookies & Tracking Technologies

BuggyEDM.com uses cookies to:

Keep track of shopping cart items
Enable account login and site functionality
Measure traffic and analytics
Support email/SMS interaction tracking through Klaviyo

You can disable cookies through your browser settings, though some features may not work properly.

8. Children’s Privacy

BuggyEDM.com is not intended for children under 13.
We do not knowingly collect information from minors.

9. Data Retention

We retain personal information only as long as necessary for:

Providing services
Legal compliance
Business operations

You may request deletion of your personal information at any time.

10. Your Rights

You may:

Unsubscribe from emails at any time
Opt out of SMS messages by replying STOP
Request access or deletion of personal data
Disable cookies in your browser

To make a privacy request, email us at:
Info@buggyedm.com

11. Changes to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date reflects the most recent revisions.

Continued use of BuggyEDM.com constitutes acceptance of updated terms.

12. Contact Us

If you have privacy questions or requests, contact:

Bug Sauce Entertainment LLC
Email: Info@buggyedm.com
Website: https://buggyedm.com
State of Incorporation: Delaware, USA