Refund Policy

Bug Sauce Entertainment LLC (“we,” “our,” “us”) processes payments through Wix Payments and other supported payment providers. This Refund Policy outlines when refunds are available and how they are issued.

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By placing an order on our website, you agree to the terms outlined below.

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Eligibility for Refunds

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Physical Products

Refunds are not accepted for physical or digital products. We apologize for this inconvience.

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Fraudulent or abusive chargeback activity will be disputed through Wix Payments.

Cancellations

• Orders may be canceled only before shipment

• Once an order has shipped, it cannot be canceled​

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Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting.